TERMS & CONDITIONS:

(i) Online Order Service - Terms & Conditions

(ii) ebill Terms & Conditions




ONLINE ORDER SERVICE - TERMS & CONDITIONS

1. The Service

1.1 The Online Order Service (="the Service") offers to the subscribers the opportunity to order electronically, selected goods and services, to receive information for the characteristics and the current prices of goods and services, to get information on the calling rates and to communicate with Cyta.

1.2 The Service is offered to individuals who have completed the 18th year of age.



2. Submission of Orders

The subscribers can submit orders with the completion of an application form which shall be sent electronically and can thereafter check their order with the use of the “Reference Number” which shall be assigned to them by Cyta.



3. Subscriber’s Obligations

3.1 The Subscribers are liable for any acts connected to the use of the Service.

3.2 The Service and any information provided or exchanged must comply with the Telecommunications and Postal Regulation Act and the Telecommunications Service Regulations.

Without prejudice to the generality of these terms, any acts which include the following, shall be prohibited:

(a) any act that endangers the security of the State and/or public order and/or is in breach with the current laws or good morals,

(b) the harassment of persons,

(c) the use of telecommunications in a way incompatible to their purpose,

(d) any act that omits anything provided by law,

(e) any act that constitutes a criminal offence or instigates to commit a criminal offence,

(f) any act that constitutes tort against person or instigates tort against any person,

(g) anything that has immoral content or instigates immoral behaviour or has sexual meaning or content,

(h) anything that offends the faith and/or the principles and/or the religion of a person,

(i) anything that offends the constitutional rights of a person,

(j) anything that harms Cyta’s good name,

(k) anything that is racious or discriminatory,

(l) anything that refers to the activities of a famous person on implies anonymously a person without his/her consent or interferes to the privacy of any person,

(m) anything that instigates any person to get involved in dangerous acts or use dangerous substances.



4. Protection of Personal Data

Cyta undertakes to take all necessary measures for the protection of the confidentiality of the subscriber’s personal data which are submitted or are transmitted via the Service and is committed to comply with the Cyta Policy or Data Protection and Confidentiality.



5. Limitation of Liability

5.1 Cyta shall not be liable for any advertisement, services or goods or any material that is provided via the Service or for any demand which is connected to the Service or the use of the Service. The subscriber shall be liable for all the above.

5.2 Cyta shall not be liable for any direct, indirect, exemplary, consequential or punitive damages, for the loss of profits or reputation or any other damage which results from:

(a) the use or the inability to use the Service,

(b) any products, data, information or services received through the Service,

(c) access to the Service without authorisation or demand of data,

(d) any demand related to the use of software.

5.3 Cyta shall not be liable for any non provision or delay or provision of goods or services which is due to the fact that the subscribers provided false or incomplete information and/or data to Cyta, for the accuracy of which the subscribers shall remain solely liable.



6. Indemnity

The subscriber shall indemnify and hold Cyta harmless from and against all suits or claims, including legal fees, that may be brought against it by third parties resulting from any cause of suit related to the use of the services or otherwise from the use of software or the content of the information or the advertisements.

Provided that in any such case Cyta shall notify the subscriber for the suit or claim and shall give the subscriber any opportunity and assistance for the defence of such suit or claim and shall not make an admission or compromise or any other act that may prejudice such defence without the approval of the subscriber unless the subscriber fails to defend such suit or claim within fifteen (15) days from the date on which he is notified of any such suit or claim.



7. Warranties

Cyta makes no express or implied warranty, including but not limited to, any implied warranty for merchantability or fitness for purpose. In particular, Cyta does not warrant that the Service will not be interrupted, shall be timely, secured, error free or that the Service will be available in any time or place.



8. Intellectual Property

8.1 The Service and the software of the Service contains information which are protected by the intellectual property laws.

8.2 The subscribers/users are not allowed to copy, reproduce or distribute in any way the content of the Service or to create any products resulting from the content of the Service, without the express authorisation of Cyta or any publisher of the content.



9. Amendment/Termination

9.1 Cyta reserves the right to upgrade, amend or suspend the Service.

9.2 Cyta reserves the right to discontinue access to the Service in case of breach of the present terms and conditions.



10. Applicable Law

The present terms and conditions shall be governed by the laws of Cyprus and the parties submit to the jurisdiction of Cyprus Courts.

ebill – TERMS & CONDITIONS

1. DESCRIPTION OF THE SERVICE

ebill (=the Service) provides the possibility to all customers of the Cyprus Telecommunications Authority (Cyta) subscriber services to manage their bills electronically through the Internet for all services provided to them  by Cyta.



2. ACCESS TO THE SERVICE

2.1 The Subscriber gains access to the Service through the use of a username and a password provided by Cyta.  Upon submission of an application for access to the Service, the Subscriber receives a password by post.  The Subscriber is requested to alter this password immediately upon first use.  The Subscriber is exclusively responsible for keeping his password confidential and will be solely liable for any activities carried out with the use of this password.  The password is personal, non-transferable and non-negotiable.

2.2 In the event of unauthorised use, loss or theft of the password, the Subscriber should inform Cyta.



3. USE OF THE SERVICE

3.1 The Subscribers may not use the Service to take any actions that:

(a) Transmit and/or transfer in any way information and content that is illegal, harmful, threatening, insulting, violent, offensive, defamatory or libellous, fraudulent, pornographic or obscene or that infringes on any third party’s privacy or that is indecent or inappropriate in any way.

(b) Discriminate, downgrade or insult an individual or a group of people on the basis of religion, gender, race, nationality, age or disability.

(c) Cause harm to under-age individuals in any way

(d) Infringe on any third party’s patent, copyright, trademark or service trademark or trade secret or  other proprietary rights.

(e) Collect, use, store or control any third party’s personal data.

(f) Violate the Constitution, or any Law or international Convention which applies in the Republic of Cyprus.



4. CONFIDENTIALITY

4.1 Subscribers shall be called upon to register by completing a relevant application.  In such a case, they shall be requested to provide information such as name, customer number, ID number, electronic mail address, contact telephone number.  Subscribers have the obligation to provide true, reliable, up-to-date and complete information about themselves.

If Cyta has well-founded suspicions that the information provided is false, inaccurate, not recent or incomplete, it shall have the right to deny or terminate access to the Subscriber in question, without any prior notice.

4.2 Cyta shall take all necessary measures to protect Subscribers’ confidentiality.  All the information and data provided upon registration shall be protected and shall not be transferred to third parties.  Data revealing the identity, such as the name, the address, e-mail address, telephone number or other data shall not be disclosed or transferred by Cyta to third parties without the Subscribers’ consent.

4.3 Cyta may reveal information and data if this is required by law, or by a Court ruling, or by a decision taken by a competent Authority.




5. COMPENSATIONS

Subscribers shall indemnify and protect from all prejudice Cyta, its associated companies, shareholders, officials, directors, employees, authorised representatives or successors for any demand, legal action or grounds for action, loss of liability, cost and expenses, including legal fees, arising from a breach of the present Terms and Conditions, for the duration of the present Agreement and following its termination.



6. DISCLAIMER

6.1 Cyta (including its officials and employees) disclaim all liability of any kind, direct, indirect, exemplary, incidental, special or consequential damages for loss of income, reputation or any other damages arising from:
 (a) The use or inability to use the Service.

(b) Any products, data, information or services obtained or accessed through the Service.

(c) Unauthorised access to data or amendment of data.

(d) Demands associated with the use of software.

(e) Breach of any rights of any person of any nature, which occurs or is being attempted through the Service.

(f) Interruption of service or disconnection of Subscribers

6.2 Cyta is not responsible in the event of access to the Service as a result of using a Subscriber’s password without prior authorisation or following the loss or theft of a Subscriber’s password.

6.3 Cyta shall not be responsible in any way for any damages or loss of any kind, which may be caused by transferring data from the Service or accessing the Service contents.

6.4 Cyta disclaims all warranties of any kind, express or silent, including implied warranties of merchantability or fitness for any specific purpose. In particular, Cyta does not provide any kind of guarantee for continuous, uninterrupted, on-time, secure and infallible provision of Service and it does not warrant that the Service will be available at any time or place.
6.5 Cyta is not responsible for any defamation in connection with a person or products or services or for any infringement of copyright or for contempt of Court or for any infringement of any person’s privacy or for breach of contract or for committing a civic offence or for any violation or offence committed or attempted through the Service.



7. TERMINATION OF THE SERVICE

7.1 Cyta reserves the right to:

(a) Interrupt, upgrade, amend or temporarily or permanently suspend the Service, or the Subscriber’s account (including the password), or to bar or refuse or stop the use or access to the Service.

(b) Amend the present Terms and Conditions for the Provision of the Service.



8. TRADEMARKS, COPYRIGHT

8.1 The Service and the Service software contain information which is protected by the legislation on copyright, trademarks, service trademarks, patents or other proprietary rights.

8.2 Subscribers may not copy, reproduce, or make in any way available the contents of the Service, or create products derived from the contents of the Service, without the express authorisation from Cyta.